How is the Malaysia E-Commerce Shipments Market Positioned?
Malaysia is one of the top-ranking countries in Asia in terms of internet penetration with 88.5% penetration in 2021. Malaysia’s internet infrastructure, youthful, tech-savvy population and rising mobile/broadband penetration rates all point to strong potential for the country’s e-commerce market. Malaysia’s e-commerce market registered a double-digit year on year growth for the last few years owing to the rising Internet and smartphone penetration, growing middle class population and tech-savvy millennials. Improving logistics has a major influencer for e-com growth in Malaysia. The advent of players offering last-mile delivery options has allowed retailers to improve e-com logistics to support growth and scale.
Malaysia E-commerce shipments industry has been observed in its early growth stages of development, thus growing year on year majorly due to rising E-retailing coupled with increase in the number of online orders. The Malaysia shift towards e-commerce is boosted by certain factors including growing middle class, growing government support, and convenience of a digitalized shopping experience.
Expansion in internet services (~88.5% internet penetration1 in 2021) coupled with increasing demand for online logistics services have collectively given a boost to development of E-commerce shipments industry in Malaysia. Updated Technology such as Live Tracking, Automation, Whatsapp Bots, AI Systems, IoT, Telematics are used by e-com logistics players.
Malaysia E-Commerce Shipments Market Segmentation
By B2C and C2C E-Commerce: Business-to-consumer E-Commerce is among the most popular and widely known sales models generating majority of the revenue in Malaysia in 2021. The C2C market is also growing because of its cost-effectiveness.
By Sourcing and Delivery: Klang Valley comprising of includes Selangor and Kuala Lumpur generated the highest orders of more than $300 Mn for both Sourcing and Delivery in 2021.
By Volumetric Weight: 1-2 KG Shipments accounted for the highest number of orders in Malaysia.
By Delivery Period: Majority of the E-Commerce Shipments takes more than 2 days to get delivered in Malaysia except for the regions such as Klang Valley.
By Payment: COD are the most preferred payment method since the 45-54-year-old age group still prefers COD when shopping online.
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Competitive Landscape Of Malaysia E-Commerce Logistics Market
The e-commerce logistics space in Malaysia is in Growth Stage and is fragmented with presence of ~1000+ Express Logistic companies delivering the E-Commerce Shipments across the country. Top 3 players namely Shoppee, Lazada & POS have ~60.0% market share. Companies are battling against each other to acquire and retain clients, expand geographical presence, expand service offering and improve unit economics to increase margins. Fleet size, number of orders, clientele, number of delivery centers, value-added services, price, and delivery time are the key competing parameters for the e-commerce logistics providers.
Malaysia E-Commerce Logistics Market Future Outlook and Projections
Over the forecast period, Malaysia E-commerce logistics market is expected to drive up the demand because of expected surge in internet penetration, especially its exposure to the youth. Due to the COVID-19 outbreak, there has been a shift from offline sales to online sales, which is expected to ensure substantial growth in the future as well. The e-commerce logistics market in the country is expected to grow on the back of new technologies such as Automation, Blockchain, and the Internet of Things, which will be explored to increase efficiency, improve customer experience and enhance service quality.
Key Segments Covered: –
By B2C and C2C E-Commerce
B2C E-Commerce
C2C E-Commerce
Market Segmentation By Sourcing
Klang Valley
Johor
Penang
Other
Market Segmentation by Delivery
Klang Valley
Penang
Joho Bahru
Sarawak
Other States
Market Segmentation by Volumetric Weight
0-1 KG
1-2 KG
2-5 KG
5-10 KG
Greater than 10 KG
Market Segmentation by Delivery
Same Day delivery
Next day Delivery
More than 2 days
Market Segmentation by Payment
Cash
E-wallet
Debit Card
Credit Card
QR Pay
Bank Transfer
E-Commerce Logistics Companies Covered
City Link
ABX Xpress
POS Malaysia
Skynet
GD Express
Xin Haw
Ninja Van
J&T Express Malaysia
DHL e-commerce
Shopee Express
LEL (Lazada Express)
E-Commerce Marketplace Platform Covered
Shopee
Lazada
Lelong.my
Carousell Malaysia
Zalora Malaysia
E-bay Malaysia
Key Target Audience
3PL Logistics Companies
Integrated Logistics Companies
E-Commerce Marketplace Platform
Retail Companies
Logistics/Supply Chain Industry Associations
Time Period Captured in the Report: –
Historical Period – 2016-2021
Forecast Period – 2021-2026
Key Topics Covered in the Report: –
Malaysia E-Commerce Market Overview
Cross Comparison- Major E-Commerce Players in Malaysia
Malaysia E-Commerce Logistics Market Overview
Malaysia E-Commerce Logistics Market Size
Malaysia E-Commerce Logistics Market Segmentation 2021
Malaysia E-Commerce Shipments Pricing Analysis
Malaysia E-Commerce Logistics Market Growth Drivers
Malaysia E-Commerce Logistics Market Trends & Developments
Malaysia E-Commerce Logistics Market Government Role and Initiatives
Malaysia E-Commerce Logistics Market Logistics Constraints
Malaysia E-Commerce Logistics Market SWOT Analysis
Competitive Landscape of Malaysia E-Commerce Logistics Market
Malaysia E-Commerce Logistics Market Cross Comparison
Malaysia E-Commerce Logistics Market Pricing Analysis
Future Market Size and Segmentations, 2021-2026F
Covid-19 Impact on Malaysia E-Commerce Logistics Market
Analyst Recommendations
Case Studies
For More Information on the research report, refer to below link: –
Malaysia E-Commerce Shipments Market Analysis
Related Reports by Ken Research: –
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Ankur Gupta, Head Marketing & Communications
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